Our Model of Professional Nursing Care Delivery

“The Nursing Shared Governance Team was created to facilitate the input of Registered Nurses in the planning, implementation, and evaluation of professional nursing practice.  [Their] initial goal was to ‘develop, implement, and sustain a nursing care delivery model.’

The Nursing Shared Governance Team’s first meeting was devoted to the education of the group concerning regulatory and professional standards that govern our nursing practice.  Shared Governance Team members reviewed the Florida Nurse Practice Act, the ANA Nursing Standards of Professional Performance, and the ANA Code of Ethics for Nurses.  We also discussed Jean Watson’s Theory of Caring, patient care delivery systems, and the hospital’s mission, vision, values and goals.

Over a period of several months, the group developed the professional model of care which guides the professional nursing practice at Winter Haven Hospital.  Central to our model is the Nursing Vision:  The nurses of Winter Haven Hospital promote excellence through theory-given, evidence-based practice to achieve quality patient outcomes.

It was my honor to “Roll-Out” this document to over 500 RNs.  Meeting with you in small groups to discuss this Model of Care was indeed a confirmation that this work was real and did indeed define how nursing is practiced at WHH.  You all did that for me.  Each session – listening to your stories of how you carry out this model – helped me see the importance of the work of the Shared Governance Team to put this complex thing we call nursing into a model that was so easy to understand and communicate.

The Professional Model of Care encompasses the four promises our facility makes to patients:  Patient Safety, Customer Satisfaction, Best Practice, and Flow and Efficiency.” 

Mary Jo Schreiber, VP, Patient Services
Excerpts, Notes on Nursing, 2007 Annual Nursing Report

Learn more about our Care Delivery Model

Read Model of Professional Nursing Care Delivery